Communicating Beyond Words
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Sandra W. Haymon, Ph.D. - Presenter
Professional healthcare providers often find that when caring for elderly patients they also spend an inordinate amount of time interacting with the patient's family members, especially the designated family caregiver. Oftentimes information is misunderstood and communication breaks down. Family caregivers commonly project misplaced anger and frustration onto healthcare providers. In this presentation Dr. Haymon teaches participants how to communicate effectively by diffusing anger, hearing beyond words, and practicing empathic presence. She addresses end-of-life concerns and offers ways to handle difficult conversations with elderly and delusional patients.
Participants will learn:
Who Should Attend: All healthcare providers (physicians, physician assistants, RNs, LPNs, CNPs, CNAs); management, staff and volunteers working in hospitals, nursing homes, memory impaired facilities, personal care homes, and assisted living settings; and psychologists, social workers, and certified professional counselors.
Format: Presentation followed by a Question and Answer period Length: 1 hour Presentation materials are available for Continuing Education Credits. Seminars and Keynotes:Please click each title for more information.The Sandwich Generation Dilemma-Working, Planning for Retirement, and Taking Care of Elderly Loved Ones Role Reversal-The Myths and Realities of Caregiving for the Elderly Communicating Beyond Words-Challenges of Eldercare Professionals Professional Caregivers and the Burnout Factor-Helping Your Patients and Yourself Work Addiction -The Silent Killer-Symptoms, Causes and Cures Schedule Dr. Haymon to speak at an event. |
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